Online store customer service

We do our work with great heart and our passion is to be of help to you. We will help you move forward, whether with your online order or with any problems that may have arisen. You can find our online store's general terms and conditions, payment and delivery methods, as well as returns and claims policies behind the links.

When you have a question regarding our products or your online order, please contact us

by phone at 050 439 3597 or

by email at dots@dots.fi

Our online store's payment process is handled by our partners Paytrail and Klarna. Please kindly note that not all problems occurring during payment processes can be resolved by us, for example due to data protection laws.

However, we are happy to receive information about any problem encountered in connection with the operation of the online store, so that we can work together with our partners to develop our service to be even better in the future!